Expert service and technical support

We understand how vital it is for your imaging equipment to run at maximum capacity, without unnecessary downtime. Dedicated to outstanding customer service, our Service & Technical Support team consists some of industry’s most experienced Technicians, Engineers & Applications Specialists.

We are there when you need us

Our Service and Technical Support team has extended operating hours, so you can enjoy total peace of mind. Our clients range from single person practices to large area health services, both in cities and in isolated areas of Australia and the Pacific.

  • Service & repair
  • Technical support & helpdesk
  • Certified radiation experts
  • Comprehensive service & preventive maintenance agreements

Remote Support

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How to download and install QuickJoin

Watch a short YouTube video on how to download and install QuickJoin

AI Advantage

What is AI Advantage?

Choosing an AIAdvantage service plan is the best way to keep your diagnostic imaging equipment performing at its peak without unnecessary downtime.

Learn more

Service Plans

We have carefully crafted three tiers of service plans for your business. Feel free to select the one that’s best for you.

See our service plans