Service and Support
We understand how vital it is for your imaging equipment to run at maximum capacity, without unnecessary downtime. Dedicated to outstanding customer service, our Service & Technical Support team consists some of industry’s most experienced Technicians, Engineers & Applications Specialists.
We are there when you need us
Our Service and Technical Support team has extended operating hours, so you can enjoy total peace of mind. Our clients range from single person practices to large area health services, both in cities and in isolated areas of Australia and the Pacific.
- Service & repair
- Technical support & helpdesk
- Certified radiation experts
- Comprehensive service & preventive maintenance agreements
Remote Support
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AI Advantage
What is AI Advantage?
Choosing an AIAdvantage service plan is the best way to keep your diagnostic imaging equipment performing at its peak without unnecessary downtime.
AI Advantage
We have carefully crafted three tiers of service plans for your business. Feel free to select the one that’s best for you.
Get the AI Advantage
When your practice depends on specialist imaging equipment, first-class service is more than a convenience – It’s absolutely imperative. Choosing an AIAdvantage service plan is the best way to keep your diagnostic imaging equipment performing at its peak without unnecessary downtime.
Give your practice a competitive edge and the peace of mind knowing that an expert team is in your corner. Our skilled technicians only service diagnostic imaging systems because we’re 100% focused on making sure your equipment works exactly as it should.
* Platinum Package – Full terms and inclusions provided upon request.
Peace of mind
As an AI Advantage member you jump to the front of the queue. Our service and technical support team also has extended trading hours for total peace of mind.
Cutting edge software
You'll never have to worry about a software update again. With scheduled upgrades and testing, your applications will be ready to work when you are.
Compliance
Ensure your practice remains compliant with the latest legislation. Our service team will review your imaging equipment & advise if you need to make changes.
Expert service & technical support
Dedicated to outstanding customer service, our team consists of some of the industry's most experienced technicians, engineers and applications specialists.
Give your practice a competitive edge and the peace of mind knowing that an expert team is in your corner.
We offer total imaging solutions
Proudly Australian owned and operated, our business exists to provide medical, dental and veterinary practices with quality imaging products and experts solutions. Determination has seen our business grow and now Australian Imaging is well organised for quality, consistency and support, with world-leading brands such as Soredex, Tekscan, Agfa and CurveBeam.
Our Partners
