Service and Support

Expert service and technical support

We understand how vital it is for your imaging equipment to run at maximum capacity, without unnecessary downtime. Dedicated to outstanding customer service, our Service & Technical Support team consists some of industry’s most experienced Technicians, Engineers & Applications Specialists.

We are there when you need us

Our Service and Technical Support team has extended operating hours, so you can enjoy total peace of mind. Our clients range from single person practices to large area health services, both in cities and in isolated areas of Australia and the Pacific.

  • Service & repair
  • Technical support & helpdesk
  • Certified radiation experts
  • Comprehensive service & preventive maintenance agreements

Remote Support

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AI Advantage

What is AI Advantage?

 

Choosing an AIAdvantage service plan is the best way to keep your diagnostic imaging equipment performing at its peak without unnecessary downtime.

 

Learn more

AI Advantage

 

We have carefully crafted three tiers of service plans for your business. Feel free to select the one that’s best for you.

 

See our service plans

Get the AI Advantage

When your practice depends on specialist imaging equipment, first-class service is more than a convenience – It’s absolutely imperative. Choosing an AIAdvantage service plan is the best way to keep your diagnostic imaging equipment performing at its peak without unnecessary downtime.

Give your practice a competitive edge and the peace of mind knowing that an expert team is in your corner. Our skilled technicians only service diagnostic imaging systems because we’re 100% focused on making sure your equipment works exactly as it should.

* Platinum Package – Full terms and inclusions provided upon request.

Peace of mind

As an AI Advantage member you jump to the front of the queue. Our service and technical support team also has extended trading hours for total peace of mind.

Cutting edge software

You'll never have to worry about a software update again. With scheduled upgrades and testing, your applications will be ready to work when you are.

Compliance

Ensure your practice remains compliant with the latest legislation. Our service team will review your imaging equipment & advise if you need to make changes.

Expert service & technical support

Dedicated to outstanding customer service, our team consists of some of the industry's most experienced technicians, engineers and applications specialists.

Give your practice a competitive edge and the peace of mind knowing that an expert team is in your corner.

We offer total imaging solutions

Proudly Australian owned and operated, our business exists to provide medical, dental and veterinary practices with quality imaging products and experts solutions. Determination has seen our business grow and now Australian Imaging is well organised for quality, consistency and support, with world-leading brands such as Soredex, Tekscan, Agfa and CurveBeam.

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GET IN TOUCH

For details on our product or to arrange a demo, enquire today.