We understand how vital it is for your imaging equipment to run at maximum capacity, without unnecessary downtime. Dedicated to outstanding customer service, our Service & Technical Support team consists some of industry’s most experienced Technicians, Engineers & Applications Specialists.
We are there when you need us
Our Service and Technical Support team has extended operating hours, so you can enjoy total peace of mind. Our clients range from single person practices to large area health services, both in cities and in isolated areas of Australia and the Pacific.
Service & repair
Technical support & helpdesk
Certified radiation experts
Comprehensive service & preventive maintenance agreements
When your practice depends on specialist imaging equipment, first-class service is more than a convenience – It’s absolutely imperative. Choosing an AIAdvantage service plan is the best way to keep your diagnostic imaging equipment performing at its peak without unnecessary downtime.
Give your practice a competitive edge and the peace of mind knowing that an expert team is in your corner. Our skilled technicians only service diagnostic imaging systems because we’re 100% focused on making sure your equipment works exactly as it should.
* Platinum Package – Full terms and inclusions provided upon request.
Peace of mind
As an AI Advantage member you jump to the front of the queue. Our service and technical support team also has extended trading hours for total peace of mind.
Cutting edge software
You’ll never have to worry about a software update again. With scheduled upgrades and testing, your applications will be ready to work when you are.
Compliance
Ensure your practice remains compliant with the latest legislation. Our service team will review your imaging equipment & advise if you need to make changes.
Expert service & technical support
Dedicated to outstanding customer service, our team consists of some of the industry’s most experienced technicians, engineers and applications specialists.
“We’ve chosen Australian Imaging on a number of upgrades to our imaging devices – intraoral then OPG to CBCT. They have a good understanding of the business case and clinical requirements for all dental imaging devices. We receive good service, back up and support and the new technology has allowed our team to offer more advanced treatments.”Jason Leigh – Tooth Crusader
Give your practice a competitive edge and the peace of mind knowing that an expert team is in your corner.
We offer total imaging solutions
Proudly Australian owned and operated, our business exists to provide medical, dental and veterinary practices with quality imaging products and experts solutions. Determination has seen our business grow and now Australian Imaging is well organised for quality, consistency and support, with world-leading brands such as Soredex, Tekscan, Agfa and CurveBeam.
Service Plans
